CLIENT DEVELOPMENT MANAGER

Job Overview

Job Title
Client Development Manager

Contract
Permanent

Category
Legal

Workplace
Hybrid

Experience
Mid-level

Salary
DOE

Location
Dublin

Overview

Tyler Weir has been mandated to hire an experienced Client Development Manager for a top tier firm in Dublin. This role is a senior position and requires the relevant candidate to have key account skills and professional services experience. The successful candidate will drive a culture of best practice supporting revenue and market growth, by means of a coordinated and focused approach, through a portfolio of Key Accounts, Strategic Industry Groups and Practice Groups. The role will directly report to the Head of Client Development but will work in unison with our client’s Partners, Sector Leads and Client Teams, providing valuable guidance and the necessary support to help them best succeed in the market.

• Duties

  The role requires the ability to operate at senior levels within the firm and contribute to the development of innovative ideas, design of programmes and solutions in line with our Client Development objectives.

  Key duties and responsibilities include:

  • Attaining a deep understanding of our clients' priorities, strategies and structures

  • Working closely with Partners and Client Teams on building a winning culture and environment around your assigned clients and targets to activate the account strategy and deliver mutual value.

  • Supporting the firms Business Planning process, including Account Plans, Client Workshops, Feedback for your designated Key Accounts

  • Establishing and driving best in class Client development practices within your designated Industry and Key Account groups e.g. Practice Group collaboration, effective use of CRM and Data Analysis and best practice Account Management frameworks

  • Providing visibility on relevant industry news and events both within the Firm and the sector more broadly

  • Bringing a rhythm to the account team / industry group, including chairing and facilitating weekly meetings related to client development activity and potential areas of opportunity

  • Joining the dots, networking and connecting people (internally and externally), contributing to knowledge sharing and community building while staying close to developments in the industry and the wider market

  • Driving a culture of feedback across the firm through client experience surveys, post decision reviews and Senior Partner client meetings

  • Being a CRM champion, advocate for its adoption and effective use, and support account teams with advice and assistance on best practices

  • Playing a key role in defining and implementing sector growth strategies

• Key Requirements

  • Considerable experience in a business development role within a Law Firm or comparable complex service focused organisations

  • Strong knowledge of a sales methodology along with evidence of using in practice to drive opportunities through to revenue

  • Evidence of driving new business on key accounts or across an industry vertical

  • Demonstrate experience of setting account / sector strategies and building relationships with key decision makers

  • A track record of generating revenue through new relationships, and commercial acumen, understanding and driving client / sector value propositions

  • Evidence of working on cross-functional projects

  • Ability to manage multiple senior stakeholders

  • Good understanding of data and data analytics models and active problem-solving abilities

  • Target driven mind-set

  • Bachelor's degree or equivalent experience

  • Experience in adapting to working in highly structured processes while seeking out improvements

  • Excellent communication and interpersonal skills is key

  • Effective planning & project management